Motive Access Network Management Solution — Benefits

Combining comprehensive line testing and quality management for DSL and fiber networks with purpose built customer care tools for the help desk, Motive’s Network Analysis and Management products offer providers the ability to gather and analyze critical line information from DSL, POTS and FTTx lines. With Motive providers can quickly diagnose network issues and provide pro-active information on degradation, contributing to OPEX reduction of up to 50 percent and rationalizing the network testing architecture.

• Network infrastructure vendor agnostic: dynamic line management can be extended on work on any legacy DSLAM or ONT
• Efficient and cost sensitive operations: guided problem localization and diagnosis for the front line help desk results in better use of call center and networking engineering staff and reduced resolution time.
• Direct revenue increase: new services are deployed with higher success rates and lower risks. Loops are correctly qualified upfront
• Increased customer satisfaction through real-time feedback on customer complaints
• Improved network planning and marketing support thanks to a better understanding of the network infrastructure capabilities.